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Technical Consulting

Many of our clients find out that although CA Clarity PPM is a very powerful tool it doesn't always do everything that is needed in today's organizations.  This type of work often manifests itself as a technical requirement.  Pemari's consultants have expertise in every technical aspect of CA Clarity PPM and the work that we have done in the past has allowed organizations to reap the full benefits of the tool.

Our experience covers areas such as:

Upgrades and New Builds

CA Clarity PPM is ever changing and our consultants have performed upgrades and new builds in some of the most challenging environments in the industry.  From single Windows based severs to vast clustered architectures, we are confident that we can install and upgrade CA Clarity PPM in any environment.  One of the biggest expenditures in upgrading CA Clarity PPM is the functional testing.  Our consultants can plan and develop test plans tailored to your organizations usage of CA Clarity PPM.

Performance Reviews

One of the downsides to CA Clarity PPM is its performance.  If it is not maintained correctly it can become slow and cumbersome which generates a difficult situation with the users, especially if your organization is having difficulty getting the users to use the tool correctly.  Data sets are consistently changing in nature and size due to CA Clarity PPM's differing usage which creates pinch points and bottle necks in the application.  Often the immediate reaction to bad performance is to spend budget on new hardware and infrastructure although this doesn't always solve the problem.  Our consultants have experience in, not only, diagnosing performance problems but also putting performance enhancing solutions in place.  Solutions have been as simple as modifying environmental variables or cloning services through to reporting system inefficiencies back to CA for inclusion in hotfixes and future releases.

Integrations & Interfaces

CA Clarity PPM contains and manages business critical information that often needs to be used in other systems.  Integrations or interfaces to automate the extraction and import of this data dramatically reduces the manual cost and effort as well as the data quality.  Every interface is customized to the clients requirements allowing business rules to be applied to the data before its loaded into the target systems.  Pemari has worked with our clients to design and develop both uni-directional and bi-directional interfaces.  Alongside the technical aspect of the interface we also fully document and train the client's technical team in its usage and maintenance.

XOG, WSDL & GEL

As mentioned in the Integrations & Interfaces section, it is often critical for businesses to be able to import and export data between CA Clarity PPM and external systems.  To facilitate this, CA Clarity PPM provides a web services interface called the XML Open Gateway (XOG).  The XOG web services are used to read and write data objects to CA Clarity PPM, execute NSQL queries and execute other server-side actions.  The power of XOG coupled with the industry standard Web Services Definition Language (WSDL) allows our technical consultants to create robust and problem free interfaces.  CA Clarity PPM also supports the Generic Execution Language (GEL).  Our consultants are well versed in utilizing the GEL scripting language, creating custom tags, to extend some of the key functionality of CA Clarity PPM.

Report Development (Portlet, Actuate and Business Objects)

The data contained in CA Clarity PPM is the most important aspect of the tool.  This data is often mission critical for a lot of organizations. Easy, understandable and timely access to it is important for any organization.  We have produced a large number of reporting solutions on every CA Clarity PPM module.  Pemari consultants have utilized the CA Clarity PPM datamart and also, when needed, built bespoke, client specific datamarts to increase report performance.  We have also built non-standard reporting requirements in Java for those rare situations where CA Clarity PPM's functionality will not allow the client to achieve their goal.

Extended Clarity Functionality

CA Clarity PPM contains functionality that can cope with most of todays business needs although companies often push CA Clarity PPM functionality to the limit.  In rare situations, business requirements dictate that the tool needs to work differently and our consultants have come across situations where the client's needs have been greater than the tools capabilities.  Utilizing existing web technologies Pemari is confident that no problem is insurmountable and we would be happy to extend the functionality of the tool to deliver your businesses requirements.  We aim to keep any functional modification within the defined CA customisation guidelines .