|CA Clarity PPM Enterprise Change Management|
Disconnected change processes are an unfortunate reality for most IT organizations, as there is no true linkage between all of the systems used to manage change. Change is managed today in silos of automation that are optimized for the people and processes they support but disconnected from one another. These separate domains, multiple methods and disconnected automation tools limit visibility, reduce control over the process and introduce a greater potential for errors, resulting in a set of processes that are managed in disparate systems that create silos of change automation. Although locally optimized, there is no global visibility to the cost of change.
CA Clarity PPM seamlessly integrates with CA Service Desk Manager, CA Software Change Manager and the CA IT Asset Manager systems to comprise a composite system for end-to-end change management. This system provides a unified and integrated process that spans project and portfolio management, service desk, asset management and software change management, enabling IT organizations to incorporate best practices and workflow to automate all change activities -- from change prioritization, impact and cost assessment, review and approval, to release and deployment. By providing complete cost and resource visibility for the change process, CA's integrated change management solution ensures the most efficient use of IT resources throughout the change lifecycle.
Key Benefits of Integrated Change Management from CA: