|CA Clarity PPM Silver Upgrade Package|
This service is aimed at those clients with a dedicated CA Clarity PPM support team but that require more assistance with their CA Clarity PPM upgrade.
Our mid level and most popular packaged service offering which delivers all of the CA Clarity PPM instance upgrade services listed above in the Bronze package as well as providing access to Web based training for your central PMO. Working with your PMO we will prepare functional test scripts based on your implementation of CA Clarity PPM and will provide assistance to your nominated testers in the execution of these tests. After you have gone live with this new release we will provide, in addition to that provided in the bronze service, on site early life functional support during the initial days of operation to help address any issues or answer any questions raised.